Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
ICD-10 Is Not Scary (and Not About Billing)
In my 13 years of consulting with doctors on billing and coding matters, ICD-10 has aroused the biggest combination of misguided fear and ignorance I can remember.
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
February, 2001, Vol. 01, Issue 02
Lee Chaffee, LMT
By Claudette Laroche, RN, LMT, NCTMB and Lee Chaffee
Author's note: Professional of Note is a column devoted to recognizing individual practitioners and what they are contributing to the profession. Each article will highlight a unique feature of a practitioner's professional practice.The purpose of the column is to take note of people who are not necessarily nationally known, but who make significant contributions to the field.
Lee Chaffee of Peterborough, New Hampshire is known to massage therapists throughout the state as a trailblazer in the business of on-site seated massage. With a great reputation for quality service over the past 16 years, Lee focuses on taking her hands and heart, along with her table and/or chair, to clients at their home or work. Lee is state-licensed in NH; nationally certified by the National Certification Board for Therapeutic Massage and Bodywork; and a member of the AMTA, holding a specialization in event sports massage.
Referring to the massage technique she created, known as Lee's Portal Hands, Lee says, "I created a unique protocol for doing seated massage by exploring ways to prevent repetitive pain patterns on myself." Injuries to her thumbs and wrists from a previous profession were a motivating factor in her quest to prevent further injuries for herself and other therapists. "As far as I know, I'm an innovator of seated massage in New Hampshire, and 10 years ago I was the first one to make a living solely on seated massage."
She has provided massage to hundreds of people in major businesses at Bell Atlantic (now Verizon Phone) and Digital Computer (now Compaq), as well as at a local hospital, and real estate, computer and medical offices.
As is the case with many of us in the profession, "word-of-mouth" promotion can be attested by many of Lee's clients. Patsy Franklin from Auburn, NH, says: "A colleague told me to see Lee when she was doing on-site seated massage at Compaq. I was 34 weeks pregnant and could not stand up straight due to sciatic pressure. After Lee massaged my side and lower back, I started feeling much better, and continued to do so with regular visits. Now it's been eight years, including another pregnancy, since she started providing me regular massage in my home."
Lee developed her sequence, which she calls "Lee's Russian Method of Seated Massage," based on techniques learned through her study with educators teaching the Russian methods. Russian techniques require minimal use of the thumbs. By incorporating the use of the dorsal side of the hand against the surface of the client's body, along with using a fixed wrist and fingers, and providing the thrust of movement from the therapist's shoulder, the wrist remains in neutral position most of the time.
When working on clients, Lee initially follows a choreographed sequence that lasts 25 minutes. As she gets to know the client, she will vary her patterns to suit the needs of the person. Lee explains: "I also incorporate my neutral hand technique into my table massage, so I'm able to continue to work without experiencing the pain symptoms I had several years ago. It's important when practitioners start out to be mindful of their own body, to keep a repetitive pain syndrome from slowing or ending their career."
Lee has a creative approach to educating all her clients about a simple self-help tool, while combining it with the marketing strategy of getting her name out there. Clients appreciate receiving what has become Lee's trademark gift: two tennis balls encased in a stockinet sleeve that has been imprinted with her business name and tied with a bow. As client Patsy Franklin says, "After my pregnancy, she taught me to roll the tennis balls under my feet and in the lumbar and buttock areas to help relieve pressure points."
These days, Lee has a varied professional massage schedule. To make time for developing and balancing other massage-related venues, she limits her seated massage to about 10 hours per week. Consequently, she has expanded her professional skills into education, as an instructor of Russian seated massage in an area massage school. During the past several years, she has developed her business and marketing acumen from "trial and error" to fine-tune and market her teaching video on Russian seated massage. Lee's current focus (and source of "a great deal of professional satisfaction") is presenting workshops on Russian seated massage and demonstrating her seated massage technique at massage seminars and conventions.
Click here for previous articles by Claudette Laroche, RN, LMT, NCTMB.
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