Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
News in Brief
Call for Abstracts Announced - Parker Las Vegas 2016; Logan Adds Doctorate Degree; New Role for Dr. James Edwards.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
August, 2004, Vol. 04, Issue 08
Zero Balancing: Touching the Spirit Through Energy and Structure
By Lora Freeman
"Stay in Touch With..." is a periodic column designed to provide an introduction to a particular technique or modality. If you would like to contribute to this column, contact us at .
If someone told you that you could be healthier, happier, clearer and more fully integrated with your true self, how would you respond? If you're like most people, you'd be a combination of curious and a little (or a lot) skeptical about such a broad claim.Those are exactly the kinds of results, however, that people who practice Zero Balancing will tell you their clients experience consistently, from this relatively newcomer to the world of massage and bodywork.
Zero Balancing (ZB) was developed in the early 1970s by osteopathic physician and medical doctor, Fritz Frederick Smith. Dr. Smith had a standard osteopathic practice in rural California to which he added studies in acupuncture. He experienced remarkable results with his patients by integrating principles from osteopathy, involving manipulation of bony structures, and acupuncture, involving balancing body energy. Not only did his patients find relief from many of their physical complaints, but they also commented consistently that their experiences transcended the physical. His patients expressed feeling happier, calmer, and more grounded and centered. As one of Dr. Smith's early patients said, "I feel balanced ... back to Zero... sort of Zero Balanced." The name resonated with Dr. Smith and stuck.
"ZB does a whole range of things," commented Michael Oruch, a certified Zero Balancer from New York who teaches ZB in Chicago and throughout the U.S. "It helps with stress, headache, back pain ...but more importantly, it helps people become more of who they are. The ancient Chinese belief is that our ancestral chi [energy] is in our bones, and ZB teaches you how to work with that. It teaches you to work with who and what people are at the core, with what we're made of. In the ZB vocabulary of touch are things that anyone in the healing professions ought to know; these are life skills."
What Does a ZB Session Look Like?
The Zero Balancer follows an elegant protocol that belies its profound effects. The basic protocol varies only slightly from patient to patient, though the timing and pacing can vary greatly depending on the setting, frame and predetermined time limits. A session usually lasts between 15 and 45 minutes.
The Zero Balancer will ask what is happening in the client's life; physical, emotional and/or spiritual influences are all welcome information. It is up to the client to decide what is important to share. Based on that information, the Zero Balancer and the client will decide together the goals and "frame" for the session. The job of the practitioner is to weave that chosen frame into the session. So if the client has determined, for example, that he or she wants the framework of the session to feel more balanced, clearer, more integrated, or "to release baggage" (whether physical or otherwise), part of the Zero Balancer's job is to find a way for the body to become a vehicle for accomplishing that goal metaphorically, while simultaneously keeping in mind the aches, pains or other physical concerns the client has asked to have addressed.
After a brief assessment, the practitioner will ask the client to lie on his or her back, fully clothed, on the massage table. With a series of traction movements and the application of pressure from fingertips called "fulcrums" (applied mostly to the underside of the client's body), the practitioner will follow a set protocol of treating the entire body, from the toes to top of the head.
John Hamwee, a Zero Balancer and author of the book, Zero Balancing, defines fulcrums as "still points on which the body can balance." Where energy may be disorganized from trauma, stress or repetitive strain, possibly to the point of causing physical and structural pain and dysfunction, a fulcrum imposes a stronger, clearer field of energy. This provides the body the opportunity to reorganize. The rule of thumb is that the pressure of a fulcrum should either "feel good or hurt good," and this is essential to an effective treatment. Both giver and receiver need to feel comfortable as an essential aspect of ZB touch.
The story goes that donkeys carrying loads up steep hills lean against one another - the donkey on the outside of the path leans inward, the donkey on the inside of the path leans out - forming a supportive relationship between them as they carry their loads. This "donkey-donkey" connection is what the Zero Balancer works toward with the client, one in which both giver and receiver feel strongly supported and at ease, with no undue effort. As a result of this donkey-donkey connection, an alchemical and therapeutic relationship evolves. A type of "dance" results, as the practitioner focuses his attention - and intention - on following the client's involuntary and often wordless responses to the work. In this relationship, the pacing and depth of pressure evolve organically and meditatively from the relationship between the two people.
The meditative quality of ZB also differentiates it from traditional massage. The Zero Balancer brings a high level of focus to the session by listening to the client's body with his or her hands, eyes and ears. This high level of attention - combined with the predetermined "frame" - makes the treatment a meditative experience for both people involved. Additionally, the deep level of the touch contacts one's being at levels of both energy and structure, and this combination powerfully touches a person in the place where the body/mind resides.
Another essential aspect of ZB touch is the principle of working at "interface" with the client. The Zero Balancer consciously works to maintain the integrity of the client's energy field, neither adding nor taking energy from the client, but rather facilitating a balancing effect of the patient's own energy. This is a crucial skill for bodyworkers and massage therapists who often find their own energy drained by energetically depleted clients - or find themselves struggling with other boundary issues with clients.
Massage therapists, physical therapists, occupational therapists and other healing professionals will find ZB to be an excellent addition to their treatment "toolbox."
According to Mary Murphy, a certified massage therapist and certified Zero Balancer who works at Lutheran General Hospital in Park Ridge, Ill., "ZB is a grounding and integrating tool par excellence. It is remarkably efficient at clearing even deeply held restrictions within the body in a way that the client can integrate both in the moment and over time."
Murphy says that she uses ZB in almost every bodywork session she offers. "Whether I am using ZB as a straight protocol or not, ZB helps integrate and strengthen any changes in the patient's system, whatever the modality."
What Can ZB Do for You?
We see only a partially accurate picture of ZB if we merely list the ailments it treats. In reality, though, ZB helps to resolve back pain, musculoskeletal aches and pains, headaches, digestive disorders, and emotional imbalance (to name a few), ZB follows the traditional Chinese medicine (TCM) model. In other words, ZB treats the whole person, not just the disease. As with acupuncture, the goal is to bring the client's body back into balance and from that point, the body corrects many of its own ailments. ZB brings the body back into balance structurally and energetically, which consistently makes for happier, healthier clients.
Because ZB has the unique quality of touching bone energy specifically, it also affects mental functioning, according to the TCM model. "The way you perceive yourself and your world becomes clearer," said Robert Alimo, a certified Zero Balancer and industrial rehabilitation specialist at Mercy Hospital in Chicago. "I feel more stable, more integrated," Oruch said of his own ZB experiences. "It has helped sustain me through difficult times, and I know myself better."
And Oak Park, Illinois schoolteacher, Mary Alice Dacosse, said, "After a third Zero Balancing (session), I could breathe easier, had a clearer focus and felt back on track with my life. I limped less as my muscles relaxed. I felt more empowered. I felt ZB was working with me, not controlling me. Perimenopause felt like something that overcame me, something that happened to me. I felt that ZB brought it more into focus so that I can accept it. ZB does not give me a euphoric feeling. It's a subtle transformation, and one you feel you are in communion with, not one that overtakes you."
For more information on Zero Balancing, visit www.zerobalancing.com.
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