Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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Use Technology to Gain New Patients and Improve Efficiency
From the smartphone in your pocket to your microwave oven, advancements in technology have made almost every aspect of our lives easier.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients, in May 2014, researchers showed that drinking the equivalent of 2 to 4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
Giving Vets the Care They Deserve
The Department of Veterans Affairs (VA) administers the largest integrated health care system in the United States.
Green Tea Improves Cognitive Function in Elderly Subjects
Publishing their results in the journal Nutrients in May 2014, researchers showed that drinking the equivalent of 2-4 cups of brewed green tea (or bottled tea) daily improved cognitive function or reduced the progression of cognitive dysfunction in elderly subjects.
A Poor Choice for Pain Relief
Acetaminophen is the most popular pain reliever in the U.S., accounting for an estimated 27 billion annual doses as of 2009. With 100,000-plus hospital visits a year by users, it's also the most likely to be taken inappropriately.
Professional Credentialing and Board Certification: An Ethical Faux Pas
Because of the Affordable Care Act, health care systems are coordinating care through accountable care organizations (ACOs) in order to reduce the cost of care and improve quality of care.
Rethinking Musculoskeletal Pain – A Public Health Perspective
The American Public Health Association (APHA) is the world's oldest and largest association of its kind, founded more than 140 years ago and boasting over 25,000 members.
Calculating Billable Units
I recently learned of an office that was audited based on the number of acupuncture sessions performed in one day. Is there a maximum number of sessions that can be performed in one day?
Acupuncture in the U.K. Today: A Personal View
When asked to write a short piece on the current state of the U.K. acupuncture profession, my first response was to say it has all been relatively quiet.
The Year to Make Things Happen
It is hard to believe that the Year of the Ram – 2015 is half over. Time seems to be moving especially fast. This is the year for things to happen for the acupuncture profession.
ACA or ICA: Which Best Represents You?
Last June, I was honored to represent Texas ICA members as their representative assemblyman at the ICA Annual Meeting in Kansas City.
Reducing the Autogenic Inhibition Reflex: Making Weak Muscles Strong
The autogenic inhibition (AI) reflex is a sudden relaxation of a muscle in response to excess tension.
Acupuncture and the Pulse
In 1991, I attended a martial arts workshop hosted coincidentally by Sung Baek, a martial artist and the head of his lineage as a Korean trained acupuncturist. I was enamored by the details Sung could attain from the pulse, as told to me by some of his apprentices.
What Does Success Mean to You?
Recently, I was asked to speak to young, budding businesswomen about running a successful business — and at first I thought, "Me? You want me to speak to others about success?!"
How One Little Symbol (#) Gets You More Patients
Are you struggling to get more fans or followers for your acupuncture practice? Or are looking for ways to simply connect with your patients? Or do you just want to know how to keep them engaged (comments, retweeting, liking and sharing)?
The Source-Luo Point Combination
The luo collaterals are part of the acupuncture channel system presented in the Su Wen and the Ling Shu (The Nei Jing). The function and clinical application of the luo mai are primarily presented in chapter 10 of the Ling Shu, however, they are also found in others chapters in the Su Wen and the Ling Shu.
Marijuana, Apathy and Chinese Medicine, Part 2
A talented young woman presented herself with emotional mood swings, which included being nervous, anxious and jittery.
We Get Letters & Email
A House Divided? (May 1 issue) provoked significant response from readers. Here are several of the surprisingly similar comments we received.
Spieth Thanks His Chiropractor After Historic Masters Win
Jordan Spieth didn't just capture the hearts of golf enthusiasts worldwide with his record-setting, wire-to-wire victory at the 79th Masters Tournament.
Our Biggest Challenges to Compete in Wellness Care
In the first article in this four-article series [May 1 DC], I made the case that chiropractors should either embrace offering lifestyle wellness in their practices or face the possibility of losing their place in the wellness care marketplace.
The Nectar of Plants: Essential Oils and Chinese Medicine
Essential oils are a very hot topic these days, especially with the likes of the Ebola virus and the resurgence of measles lurking in our awareness, but when I first became interested in Chinese medicine, essential oils weren't on the radar screen for acupuncturists.
TMF 2015 Scholarships
The Trudy McAlister Foundation (TMF), a nonprofit organization established to support students who are on track to make contributions either to clinical practice and/or to the understanding of the role of Traditional Oriental Medicine, has announced the 2015 scholarship recipients.
Leg-Length Inequality and Pelvic Fixation: A New Approach to the Negative Derifield (Part 2)
As we noted in our previous article, with a positive Derifield (+D), the doctor observes the reactive (shorter) leg in the prone position that becomes longer or "crosses over" in the flexed position.
Breath: The Movement of Oxygen and Energy
I remember with surprising clarity the first time a patient started crying during an acupuncture treatment I was giving. This is now quite a long time ago, back in 1999, when I was a student.
The Modern Acupuncturist
You studied ancient Chinese medicine, but I'll bet you don't practice it! Contrary to popular belief, our medicine has evolved A LOT over the years. Let's take a brief walk through history and discover the differences between ancient and modern acupuncturists.
July, 2004, Vol. 04, Issue 07
Certified Medical Massage Therapists
By Vivian Madison-Mahoney, LMT
Suddenly, there seems to be a lot of hype about the requirements (both present and future) necessary to become a "certified medical massage therapist" in order to be qualified to bill insurance companies.
I promise you: I will be the strongest opponent against this happening! Neither I, nor anyone else that teaches insurance billing to others has ever had this title or so-called certification, in order to make inroads for those who desire to work with medically oriented patients and accept insurance for reimbursement.
About Additional Education
I have no problem with certifications or additional training to enhance our knowledge and abilities, or increase our effectiveness to perform positive functional outcomes with medically related cases - I believe this is imperative.But to begin a movement toward this end in order to enhance personal earning powers by teaching seminars and setting up organizations, is totally unfair and uncalled for.
If this was a requirement when I started, it is unlikely that as many massage therapists would be accepting insurance at the rates they are now. It is a fact that thousands of patients would have gone without treatments that significantly benefited them, including myself. It is also a fact that my youngest daughter who suffers total incapacity due to brain damage from an auto accident would now be sitting in a dirty old county home, were it not for the additional income I earned by accepting medical- and insurance-related referrals.
What is Required of Insurance Companies?
What is required of an insurance company for reimbursement is for the patient's condition to be medically necessary. The physician determines medical necessity and prescribes the treatment best suited for the patient with a written prescription. When we treat the patient per the physician's orders we are performing medically oriented massage, whether or not this massage is paid for by insurance, and whether or not any specific or certified treatment or technique is used.
What Brings a Patient Back?
What brings the patient back and keeps the physician referring is patient satisfaction. (Insurance companies are rated partially upon patient satisfaction.) If patients are not satisfied, they will not return - it's as simple as that! They will notify the physician who, in turn, will stop referring to you. So, it certainly behooves any therapist wanting to work in the medical arena to obtain all the additional hands-on training possible. I recommend they learn from those tried-and-true trainers in the field.
Our Top-Notch Trainers
You don't see most of those who are truly qualified to provide top-notch training and certification trying to put us in a box or pushing their types of certification as a means to be reimbursed by insurance companies. We take their courses because we know we are learning techniques that will help us help our clients and patients. Currently, no insurer requires a massage professional to have any specific certification other than possibly licensure. So, why are some individuals trying to create problems that will leave many qualified therapists out in the cold? Some have been practicing and billing for years, and some may have training way beyond what a so-called medical massage certification may provide them!
Contact Me. I want to hear from you!
Click here for more information about Vivian Madison-Mahoney, LMT.
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