Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
I just got finished with a ...
resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Practicing with Authenticity
To extrapolate from the above quote, patients love healthcare providers they can trust. One way to earn the trust of your patients is by practicing with authenticity. What does that mean, exactly?
Patient-Centered Care vs. Payer Restrictions: Your Ethical Obligation
Do you have an ethical obligation to evaluate your patients, make a diagnosis and provide evidence-based, patient-centered health care, irrelevant to the payer restrictions?
Acupuncture Rising: From Acupuncture Anesthesia to Assisted-IVF, Part 1
Acupuncture's cultural and historical roots go back to the emergence of Chinese civilization. For more than 2,000 years, acupuncture needling has been continuously practiced on the largest population in the world.
Practice Policy (Gone Bad): The Sign
Every once in a while, you see something and think to yourself, That's a really bad idea. Case in point: I went to see my medical doctor the other day. Just after being "roomed," as they say, the nurse checked my vital signs. Then she left.
Healing Trauma: Cultivating Resilience and Presence Through Mindfulness, Part 2
In the last issue of Acupuncture Today, the first part of this article introduced the topic of trauma and resilience, and their relationship to the autonomic nervous system response and the concept of the spirit being grounded in the body, and suggested the importance of mindfulness as a tool for healing.
The New Age of Communication
In the age of technology, everyone, including the patient, is seeking faster, easier ways to communicate. With a wealth of social media, blogs, websites and videos, we are constantly barraged with information – to the point of overload.
A Chiropractor's Guide to Yoga
"Doctor, can I continue to do yoga while undergoing your care?" "Is it OK for me to go back to yoga while I'm getting my back treated?" "It is safe to start my yoga classes again after my neck pain improves?"
Surprising Reasons for Orthotic Efficacy
Clinical outcome studies show orthotics are effective in the management of a wide range of injuries, including plantar fasciitis, Achilles tendinitis and patellofemoral pain syndrome.
An Acupuncturist's View of Medicinal Marijuana
The use of cannabis for medical purposes is very controversial. Use as a panacea by physicians uninitiated to the proper application of herbal medicine, as well as an excuse for recreational use have greatly confused the issue.
Getting a YES: An Effective Strategy for Overcoming Patient Objections
Patients make more excuses for declining care from an acupuncturist than perhaps any other type of doctor. Various reasons hold them back from making a commitment to care.
More Chiropractors Required
An intriguing study published in the Journal of the American Board of Family Medicine examines how "chiropractic care affects use of primary care physician (PCP) services."
Help: A Need at Every Level
One of the great gifts of training in acupuncture is the ability to take good care of oneself. I recently had a bout of frozen shoulder — an inflammatory syndrome which can be debilitatingly painful and take years to resolve.
Modernization of Chinese Medicine
Language – written, spoken, signed, or otherwise is learned as a means to express our individualized perceptions about the world around us. Language is designed to communicate our personal experiences.
The Zen Art of "One Point"
We were always told in our Zen Shiatsu training (by Japanese and Japanese American instructors) that our ultimate aim was to to find that "One Point." To be so focused we could touch just one point to transform Qi throughout a client's body.
Do Some Good and Grow Your Business with Cause Marketing
Cause marketing is truly one of the best ways that you can promote your services as a acupuncture professional. Cause marketing refers to a type of marketing where a business partners with a non-profit organization to help bring awareness to a charitable cause.
Nuts Reduce Risk of Heart Disease, Cancer and Other Health Problems
Several recent studies suggest regular consumption of nuts may provide a significant degree of protection against certain types of cancer, heart disease, possibly type 2 diabetes and some neurodegenerative diseases.
Harvard Health References Flawed AHA Position Paper
In its special health report, "Stroke: Diagnosing, Treating, and Recovering From a 'Brain Attack,'" Harvard Health Publications includes information from the American Heart Association's 2014 position statement on cervical manipulation and cervical dissection – a statement the American Chiropractic Association emphasized in a letter to Harvard Health mixes "scientific facts with half-truths."
The Food Conversation: Nutrition and Your Practice
It's morning and your first patient rolls in with a triple espresso steaming in one hand and a frazzled, desperate look in her eye. "You gotta help me, doc, I am constipated unless I drink one of these, and I am exhausted and anxious all the time."
Oriental Medicine on the World Stage
"Let me win. But if I cannot win, let me be brave in the attempt." This simple, yet powerful statement was lived out time and time again by so many of the athletes from around the world during the Special Olympics World Games in Los Angeles.
The Short Leg Dilemma
When evaluating a new patient, it is common to note a relative shortening of one leg to the other. Some patients will even tell you they have one, and then pull out the store-bought heel lift they read about online.
Improving Communication Between AOM and Biomedical Providers
How comfortable do you feel talking to Western medical providers? If you are like me, you may not feel as comfortable as you would like. Some of my interactions with MD's haven't been the fruitful steps toward integrative medicine for which I had hoped.
Dorsiflexion Dysfunction: Evaluation & Manipulation Techniques
Almost every condition from the foot to the hip can be attributed to the inability to dorsiflex the ankle mortice and other joints that participate in dorsiflexion. Let's start by understanding normal versus abnormal dorsiflexion.
Fish Oil: A Key Component of Positive Clinical Outcomes
Patients seem to be presenting with more complex problems, and many are responding to care more slowly or have completely unexpected results. Why?
Fertility and Poly-Unsaturated Fatty Acids
Starting or expanding one's family is a major milestone. It's something that more and more people seek out health care advice and support for.
Change Lives by Supporting Chiropractic Research: Are You In?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fund-raising campaign to support chiropractic research.
What's Chiropractic Research Worth to You?
The Palmer Center for Chiropractic Research (PCCR), in celebration of its 20th anniversary, has announced it is spearheading a fundraising campaign to support chiropractic research.
November, 2002, Vol. 02, Issue 11
My Dolphin Mentor
By John Upledger, DO, OMM
Since my first dolphin experience in 1954, I have had a strong intuitive and instinctive desire to do more with these wonderful beings. My first encounters occurred somewhere in the middle of the Gulf of Mexico.I was in the U.S. Coast Guard at the time, and our ship's captain would announce swim calls over the loud speaker. It was as though the dolphins heard the announcements and came to protect us. Oddly, I felt very safe and connected swimming 100+ miles offshore, even when we had seen sharks in the vicinity earlier.
Off and on over the next 30 years, I had so many positive dolphin encounters that my interest was well- maintained. Then, in 1996, we at The Upledger Institute had the good fortune to start a dolphin-therapist CranioSacral Therapy (CST) program in Grassy Key, Florida. The format was to float a patient in about four feet of water with three therapists working on the patient at the same time. Usually we had one therapist at the patient's head, another at the feet and a third at the pelvis. This left one side of the patient's body free for any dolphin that desired to join in the process. Never did we experience a dolphin's contribution as less than equal to our own.
We worked together with dolphins this way over a four-month period. During this time, I became very friendly with a particular dolphin named AJ. Actually, AJ initiated our relationship and I was more than happy to accommodate him. He would often lie very still in the water next to me while I was working with a patient. I could feel his presence even when we were not in physical contact with each other.
On one occasion, a trainer who had been observing from the pier suggested that I simply extend my left hand, palm down, upon the surface of the water. Within seconds, AJ was under my hand. He began moving so that my hand, which I held still, was rubbing up and down his back. Then he did something quite surprising. He put his blowhole - his breathing aperture - under my hand so that my palm covered it. Lore has it that you must never touch a dolphin's blowhole. Apparently the trainer agreed, because she nearly became hysterical. During her 18 years of experience with dolphins, this had never happened before. She later explained that you never touch the blowhole because the dolphin might go into a frenzy. With such powerful, energetic creatures, that could get very dangerous.
In any case, AJ kept his blowhole under my hand for a minute or so. Then he began moving his body fore and aft again for awhile before he left. During our contact, it felt as though his energy went through me. I felt empowered, and I had an innate sense that I would be able to tap into this vibrational energy and use it in the future as it seemed appropriate. Indeed, I did use it (and frequently still do) while working back on dry land at our clinic in Palm Beach Gardens, Florida. The use of this energy had become rather automatic for me. I didn't think about it much after our work with the dolphins at Grassy Key was over for the winter.
That spring, I flew to Edinburgh, Scotland, to conduct a symposium. There were about 70 therapists there, all of whom had completed intermediate-level studies in CranioSacral Therapy. At symposiums, I work on patients with difficult case histories who have been recommended by attendees. I think aloud as I evaluate and treat the patients, often inviting their therapists to join me in a "multiple-hands" therapy process.
During the morning of my second day there, I was working with a young boy who had suffered from cerebral palsy since birth. I encountered a very strong resistance to physiological motion in his head. This resistance was in the horizontal component of the intracranial membrane system (the dura mater of the tentorium cerebelli). Since I was working in a train-of-thought mode, I said aloud, "I'm going to use some dolphin energy here." The therapeutic energy input increased significantly at this time.
Ironically, during the lunch break, the audio-recording technician told me that as I applied the "dolphin energy," the static in his recording also increased significantly. He later reported that same effect each time I applied that energy over the course of the day.
After the symposium, I was approached by a conservatively dressed woman who appeared to be in her 60s. She informed me that she was a professor of physical therapy at the university in Edinburgh. She also told me she did not believe in anything that had not passed the rigors of scientific testing. Then, in a rather distressed voice, she explained that she, too, had heard the static of the dolphin energy through her hearing aid, which she had been using for over 20 years. She had never heard anything like this before. She said the static continued as I recruited dolphin energy throughout the third and final day of the symposium.
About a month after returning home from Scotland, I received a letter from the skeptical physical therapy professor. She told me that she was still did not believe in dolphin energy, but she also felt compelled to let me know that four days after the symposium, she discovered that she no longer needed her hearing aid. She said she could now hear a watch ticking with what was once her deaf ear.
She wanted me to explain what had happened. But by then, I had learned that there are many useful things you can rely on, but still can't explain. Among these are gravity, some electrical phenomena, and perhaps dolphin energy.
Thank you, AJ. You rank among my greatest mentors.
Click here for previous articles by John Upledger, DO, OMM.
Join the conversation
Comments are encouraged, but you must follow our User Agreementcomments powered by Disqus
Keep it civil and stay on topic. No profanity, vulgar, racist or hateful comments or personal attacks. Anyone who chooses to exercise poor judgement will be blocked. By posting your comment, you agree to allow MPA Media the right to republish your name and comment in additional MPA Media publications without any notification or payment.